The queue that closes itself
It reads each new ticket against your own answers, drafts the reply and leaves what it cannot settle for a person.
- Open tier-2
- 41
- Drafted replies
- 26
- Held for a person
- 9
17 tickets closed in one pass
For the team writing the agent plan
The open-source CompanyOS
An agentic enterprise is a company where agents do the work and people set the boundaries, on a layer someone has to own. Kortix is the open-source CompanyOS, and that layer is a repo the company holds.
Open source · A change request per piece of work · Allow, ask or block per action

main through a change request, and merge is default-deny for an agent unless an admin grants it.Change history# {{projectName}}: the Kortix project manifest. Agents, what each may use,# triggers and sandboxes live here, committed beside your files.default_agent: workeragents: worker: permission: allowSource: https:/
Each card is a finished artifact an agent hands to a person for review.
It reads each new ticket against your own answers, drafts the reply and leaves what it cannot settle for a person.
17 tickets closed in one pass
It reconciles the ledger against the bank feed and writes the reason for every gap over tolerance.
| Account | Ledger | Bank | Variance |
|---|---|---|---|
| Revenue | 412,880 | 412,410 | 470 |
| Payroll | 118,000 | 118,180 | 180 |
| Prepaid | 24,600 | 22,900 | 1,700 |
2 items over tolerance, both explained
It groups the week’s errors, reproduces the worst one on its own machine and opens a change request with the patch.
+1 −1
6 error groups, the top one fixed
It reads the account’s filings, news and open roles, then hands back the openings worth raising.
| Account | Signal | Age |
|---|---|---|
| Globex | Two tax hires in Q3 | 12 days |
| Globex | New CFO started | 31 days |
| Globex | Buying a payroll vendor | 40 days |
3 openings, each with a next step
The five questions a buyer can check of each product, answered from each vendor’s own documentation.
kortix.yaml, agents, skillsClaude Cowork offers Manual, which pauses and asks for approval on each action, and Auto, which keeps working without stopping to ask about every step. Auto is the default on Pro, Max, Ultra and Team plans; Enterprise plans default to Manual, and on Team and Enterprise an admin controls whether Auto is available.
The layer is files a reviewer can read before a single agent runs.
kortix.yaml, the agents and the skills sit in your repo, so your own reviewers read the layer before it touches a system.main through a change request, and merge is default-deny for an agent unless an admin grants it.A company where agents take on work across functions and people set the boundaries. The layer those agents run on, holding their skills, context and permissions, is the part a company has to own.
The shorter name for the same thing: agents doing the work, people deciding what they may do. Kortix calls the layer beneath them a CompanyOS, and keeps it in a git repo the company holds.
A model answering in a chat window is not an operating layer, so it cannot make a company agentic by itself. Ask of any tool where its agents run and who owns their configuration.
The Big 4 accounting firms: Deloitte, EY, KPMG and PwC, each of which runs its own agent products for clients (the four firms). Some pages use the phrase for four AI products instead, so ask which one the speaker means.
One job, one repo, one change request to review.
Open source · A change request per piece of work · Allow, ask or block per action